How to upgrade your PIC system Legacy
Legacy PIC system owners have multiple paths to upgrade their units and software to benefit from the latest PIC dental product releases
At PIC dental, we don’t believe in planned obsolescence. We consider that a new version of a product does not have to make the previous one outdated if it was built to last. Our customers come first, and we are deeply committed to the international community of dental professionals who rely on our solutions for their daily work.
The new PIC dental products released in 2022 were designed so that all Legacy PIC system owners could benefit from most of the improvements in software and form factors without the need to purchase a full new PIC system unit.
1. PIC suite upgrade - available until May 2024
WHAT'S NEW?
A brand-new version of the PIC suite software, made from scratch based on everything learned from the PIC dental community over more than a decade.
It has a new interface with time-saving features (learn more) such as Lightspeed Odontogram to streamline case setup and Instant Capture to speed up capture times, even with the Legacy PIC camera. It is also more stable and secure thanks to PIC platform OS, our own operating system.
HOW TO UPGRADE
- If you currently have a PIC system Legacy and an active Silver or Gold Support Plan you are automatically on the waitlist for a free PIC suite upgrade. The Support team will contact you when it's your turn to upgrade. For status updates on PIC suite upgrades, please reach out to support@picdental.com
- If your Silver or Gold Support Plan is expired, you will need to activate a Support Plan in order to get access to the upgrade. Contact our Sales team for more information:
- US: sales-usa@picdental.com
- International: sales@picdental.com
2. Form factor upgrade
WHAT'S NEW?
There are two new PIC system form factors. Both form factors integrate all the previously separate PIC system components into an All-In-One design.
Both are designed to allow a direct upgrade from a Legacy PIC system that keeps the user’s existing PIC camera Legacy, making an upgrade much more cost effective.
- The new PIC system (learn more)
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A full PIC system that packs in a compact, carry-on luggage-sized case. Its reduced footprint makes it ideal for road or air travel.
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- PIC system Gravity (learn more)
- On wheels, shaped to fit close to dental chairs and optimised for fast room changes thanks to its features. Best choice for practices with a high volume of implant restorations and multiple clinical rooms.

HOW TO UPGRADE
- If you currently have a Legacy PIC system and wish to upgrade it to either of the two form factors, contact our Sales team for more information about pricing:
- US: sales-usa@picdental.com
- International: sales@picdental.com
3. The Grip accessory
WHAT'S NEW?
The Grip is a custom-designed, removable handle and base for both the PIC camera Legacy and the new PIC camera. It’s included with both of the new PIC system form factors and also available as a standalone purchase.
The Grip provides a solid frame that’s comfortable for moving or holding the PIC camera during capture. It also has a flat base with anti-slip material that keeps the camera stable on flat surfaces with a low center of gravity.
HOW TO UPGRADE
- To purchase a Grip accessory separately, contact our Sales team for more information about pricing:
- US: sales-usa@picdental.com
- International: sales@picdental.com
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